Chatbot 101 for Auto Dealers
So what are the next steps for the automotive industry? With chat becoming a popular communication tool, dealerships are scrambling to adopt it -- but there’s no reason to panic. Chat is a simple solution that’s meant to make your life easier. Here’s what you need to know.
A chat feature and a chatbot are not the same thing.
What is a chat solution? Often basic chats are simply manually controlled by a human either inside the dealership or located anywhere in the world. The downside of a human-run chat feature for your website or Facebook page is that:
How is a chatbot different?
Knowing the basics about chatbots is the first step, but if you really want to improve business for your dealership, you need an intelligent chatbot.
What is an intelligent chatbot?
With a series of different features and capabilities, finding the right chatbot for your dealership depends on how much time and resources you want to offset with your chat solution. Dealerships who prioritize maximum efficiency would likely gravitate towards the intelligent chatbot that not only automates online communications with potential customers, but also creates a human-like experience for the highest customer satisfaction.
At WinnowPro, we understand that intelligent chatbots are critical for dealers in today’s digital age where the time value of money determines success. So to save your dealership time and critical resources, consider an automotive-specific intelligent chatbot from WinnowPro. Contact us today for an intelligent chatbot demo and to learn how your website can benefit from smarter customer experiences.